Business messaging
A shared inbox, campaigns, and automated follow-ups — bringing customer conversations and the work around them into one WhatsApp platform.
Customer conversations should not depend on whoever has the phone. ShipMsg gives businesses a shared workspace for WhatsApp: teams can assign conversations, keep customer context, and coordinate replies without losing track of who is handling what.
Built on the official WhatsApp Business Platform, ShipMsg brings messaging, templates, campaigns, and workflow automation together. Businesses connect their own WhatsApp accounts and numbers, while APIs and webhooks connect conversations to the software they already use.
Assign conversations, organize contacts, and keep replies and follow-ups together in a shared workspace.
Build workflows around customer events and schedule campaigns with reusable message templates.
Use your own WhatsApp Business account and connect messages and delivery updates to your tools through APIs and webhooks.
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